Last updated: May 27, 2026
This page explains how to delete your Altar account (Android app, com.altarapp.android) and what happens to your data when you do.
You don't need to be signed in to delete your account — if you've never signed in, the in-app deletion still removes everything stored under your anonymous user ID.
If you've uninstalled the app or can't access it, email us at thealtarapp@gmail.com with the subject line "Delete my Altar Android account". Include any of the following you have access to so we can locate your account:
We will action the request and confirm completion within 30 days, and typically within 72 hours.
| Data type | Deleted? | Retention after deletion request |
|---|---|---|
| Your account row (anonymous user ID, optional email/display name) | Yes | 0 days — deleted immediately |
| Reflections (intervention prompts, Quiet Time, Scan-to-Unlock) | Yes | 0 days |
| Intervention records (timestamps, verse shown) | Yes | 0 days |
| Scan records (passage + your reflection) | Yes | 0 days |
| Reading-plan progress | Yes | 0 days |
| Altar Circles — your check-ins, reactions, reports, profile row, block list | Yes | 0 days — cascade-deleted from every Circle you were in |
| FCM push token | Yes | 0 days — revoked from our backend; OS may keep a local token until next launch of another FCM app |
| Local device data (cached Bible text, guarded-apps list in DataStore, settings) | Yes | Removed when you uninstall the app, or wiped on next launch if account deletion was triggered in-app |
| Data type | Why kept | Retention |
|---|---|---|
| Anonymized crash diagnostics (if you opted in) | For diagnosing stability issues. Cannot be re-linked to your account once deletion runs — the user ID is removed from the crash report. | 90 days, then permanently deleted |
| Google Play subscription record (held by Google, not us) | Required for tax + Play Console refund handling. This is not data Altar stores — it is owned by Google. Cancel via Google Play if you want subscription billing to stop. Cancellation is independent of account deletion. | Per Google Play's policy |
| Aggregate analytics counters (e.g. "N total interventions across all users last week") | Stored without your user ID; cannot be traced back to you. | Indefinite, but un-linkable |
Deleting your Altar account does not automatically cancel a Google Play subscription. To cancel an active Altar Pro subscription:
You can cancel before and after deleting your account. For refund eligibility, see Google Play's refund policy.
For the full list of what Altar collects and why, see our Privacy Policy (Android).
Questions or problems with deletion: thealtarapp@gmail.com.